Supply Chain Resilience during Disruption: A Study on Supply Chain Performance Measurement

Abstract

The study demonstrates the Pandemic COVID 19, and the Ukraine & Russia wars as devastating, which have distracted and made imbalanced to the rhythm of any business irrespective of the regions and the borders. The present disruption emphasizes the urgency to improve SCM optimization, manage risk, and be resilient in SCM operations at a significant level. The study unlocks Integrated Supply Chain Performance Measurement (ISCPM) model through ten supply chain (SC) performance measurement attributes and elaborates on the urgency of resilience in global supply chain operations. The study further stretches the four-performance measurement index of supply chain (SC) resilience to measure risk management at the end-to-end SCM. The ISCPM model was verified in the Bangladesh manufacturing industry through 24 sectors. The procedure was simple random sampling. This study significantly contributes to academia as well as in the industry through ten performance measurement attributes and the framework along with the performance measurement attributes.